For players 21+ only

Responsible Gambling at ukyat

Gambling is a form of entertainment. To keep it enjoyable and safe, we provide limits, break periods, and self-managed tools for every player.

At ukyat, we are always mindful that our players can enjoy a positive experience while continuing to live their normal lives. Online gambling can be fun entertainment when approached with care, and we believe it is our responsibility to make sure it never becomes an uncontrolled loss.

This page outlines the protective tools ukyat provides, ways to check in on yourself, and how to get support. Every player can manage their own budget and play time, and our support team is available at any time if you need help.

Safety Tools

Deposit Limit

You can set a cap on how much you deposit in a week or a month. The system enforces the limit you chose, so you never go beyond the budget you set for yourself. Do not try to work around it — we take those limits seriously.

Play Time-Out

If you feel you need a break, you can set a Time-Out of 24 hours, one week, or one month. During that period you cannot access your account to play — it gives you time to reset your budget and make clearer decisions.

Self-Exclusion

If you want to stop gambling, you can set Self-Exclusion for 3 months, 6 months, or a custom period. You cannot return until that period is fully over and it cannot be changed in the meantime — that is our commitment to you.

Play History Review

You can check your deposit, withdrawal, and play-time records at any time to understand your own patterns. If something looks unusual, you can catch it yourself and set limits accordingly.

Alerts

You can turn on alerts that notify you when your play session has been running for a while. We send these reminders at the right moment to help you tell the difference between time to step back and time to make a clearer decision.

24/7 Support

If you feel you need help with gambling, you can reach our Live Chat in Burmese at any time. We will always listen and guide you with full respect for your privacy.

21+ Age Restriction

The ukyat platform is for players aged 21 and above only. Anyone under 21 is not permitted to open an account, and each player must provide their correct age. We may request verification, and if the information is inaccurate, the account may be suspended.

If you are concerned that a child or young person in your household may access this platform, contact us via Live Chat — we will review the account immediately and block it if necessary.

Watch out for these signs

  • If you keep playing only to try to recover money you have lost
  • If the time you spend playing is affecting your work, family or education
  • If you are borrowing money to gamble
  • If you feel you have to hide your gambling from others
  • If you feel you cannot stop gambling

If you are experiencing any of these signs, please contact our Live Chat immediately or email us at [email protected].

Steps to set your own limits

01

Log in to your account

Sign in with your ID and password at ukyat Login. Open your dashboard.

02

Go to Settings

Select the Responsible Gaming section from your Account Settings.

03

Choose a tool

Select Deposit Limit, Time-Out or Self-Exclusion, then set the duration.

04

Confirm

Once you confirm your decision, it takes effect immediately and we will uphold it.

Get support

If you feel that gambling is causing you harm, or you want to stop but feel you cannot, our 24/7 Live Chat is available in Burmese. No judgment — reach out and we will listen.

[email protected]

Understanding gambling the right way

Gambling is entertainment, not a priority in your life — keep that in mind. Decide in advance how much you are willing to lose, and only play with money you can afford to lose. Since winning is never guaranteed, do not chase the money you have wagered.

Questions to ask yourself before you play —

  • Can I lose this money and still carry on with my life as normal?
  • Have I already decided how long I will play today before I start?
  • Do I understand that the urge to win back money I have lost is a sign of losing control?

If you can answer these questions honestly, your gambling is still fun. If you find them hard to answer, ukyat's tools and support are here to help you make better decisions.

Play safe and enjoy
ukyat's games

Once you understand and accept the responsible gambling policy, you can access our games. If you have any questions, you can also find answers in the FAQ.

Questions about responsible gambling

You can only return once the Self-Exclusion period — 3 months, 6 months, or the duration you chose — has fully elapsed. We cannot lift that restriction before it ends. This is in place to protect you as a player.

Yes, a Deposit Limit takes effect the moment you set it. If you want to increase the limit, we build in a minimum 24-hour waiting period — designed to give you time to pause and reconsider.

You cannot play during a Time-Out, but you can still withdraw your existing balance. Contact our support team to process the withdrawal and we will help you.

Contact us immediately via Live Chat or at [email protected]. We will close the account and investigate right away. Protecting young people is our responsibility.

You can reach ukyat's 24/7 Live Chat in Burmese or email us anytime at [email protected]. We handle financial matters with full confidentiality and can help you set up Self-Exclusion.

You can request reinstatement from our Support team once the period is over. However, we will not reactivate your account immediately without first speaking with you — we put your wellbeing first and want to make sure the decision to return is the right one for you.