ukyat's Privacy Policy

Mi Introduction

ukyat Online Gaming Platform ("ukyat", "we") is a platform that takes the protection of users' personal information seriously. This Privacy Policy ("Policy") explains how we handle the personal information of players ("user", "you") who use the ukyat.bet website and its related services ("Services").

By continuing to use ukyat's services, you are considered to have read and agreed to the terms set out in this Policy. If you do not agree to this Policy, you are requested to stop using ukyat's services.

1 Personal Information Collected

ukyat collects the following categories of information in order to provide services and create the best player experience—

1.1 Information you provide directly

• Name, date of birth, and gender
• Email address and contact details
• Security credentials for account login
• Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
• Copies of your National Registration Card or identity documents provided for identity verification

1.2 Information collected automatically

• IP address, browser type, and device type
• Login and logout timestamps (Myanmar Standard Time)
• On-site navigation and click records
• Gaming history — games played, bonuses claimed, and deposit/withdrawal records
• Session data from cookies

1.3 Information received from third parties

Payment service providers (e.g. KBZPay, Wave Money) only send ukyat confirmation records of completed payments, and you should also be aware that their own policies govern how they handle your data.

2 How We Use Your Personal Information

ukyat uses the personal information it collects only for the following purposes—

• Account Management — creating accounts, verifying access, and maintaining security
• Payment Processing — handling deposits, withdrawals, and bonus credits
• Service Improvement — analysing player experience to keep the platform running smoothly
• Legal Requirements — checking compliance with Myanmar financial laws
• Fraud Prevention — detecting unauthorised access and suspicious deposit/withdrawal attempts
• Communications — sending service updates, policy changes, and necessary notifications
• Support — resolving player queries through 24/7 Myanmar-language Live Chat

ukyat does not use your data for any purpose not stated in this policy.

3 Legal Basis for Handling Personal Information

ukyat handles player personal information only under the following legal conditions—

• Consent — registering for the service and accepting this policy
• Contractual Performance — maintaining the service agreement between the player and ukyat
• Legal Obligations — financial laws and anti-money laundering responsibilities
• Legitimate Interests — fraud prevention, service security, and platform maintenance

4 Sharing Personal Information with Third Parties

ukyat does not sell, rent, or trade your personal information. However, it may be shared with third parties in the following limited circumstances—

4.1 Service Providers

Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), server infrastructure providers, and cybersecurity companies receive only the data necessary to deliver ukyat services, and they must follow ukyat's personal data protection standards.

4.2 Legal Requirements

When a lawful request is made by law enforcement authorities, ukyat will provide the personal information required by law.

4.3 Business Transfers

In the event of a merger, sale, or transfer of ukyat's business or assets, players will be notified in advance that their data may be involved.

5 Cookies and Tracking Technologies

The ukyat.bet website uses cookies. Cookies are small data files stored in your browser that help the website function and improve the player experience.

5.1 Types of Cookies We Use

• Essential Cookies — required for login sessions and core website functionality
• Performance Cookies — analyse click patterns on the site to improve how the website runs
• Functional Cookies — remember your language preference and game settings

5.2 Cookie Controls

You can block cookies through your browser settings. However, blocking essential cookies may prevent some website features from working properly.

6 Personal Information Retention Period

ukyat retains personal information only for the following periods—

• Active Accounts — for as long as needed to provide the service
• Closed or Deleted Accounts — for a period required by law
• Payment Records — for the period specified under financial law
• Fraud Investigation Records — until the relevant legal and investigation period is complete

Data that ukyat no longer needs to retain will be securely deleted or anonymised.

7 Personal Data Security Measures

ukyat applies technical and organisational security measures to protect player data—

• SSL Encryption — All data transfers between the ukyat.bet website and the player's browser are protected with SSL/TLS encryption
• Access Control — Player data is accessible only to staff who need it, and unauthorised access is monitored
• Server Security — Data servers are regularly audited and updated to guard against cyber attacks
• Payment Data — Full payment card or bank account details are not stored on ukyat's servers
• Regular Audits — Data protection processes are regularly reviewed and assessed

While we apply the best security measures we can, please understand that no internet service can guarantee 100% security.

8 Player Rights Regarding Personal Data

Players at ukyat have the following rights regarding their personal data—

8.1 Right of Access

You can ask ukyat what personal data is held about you and request a copy of it.

8.2 Right to Rectification

If you find that your personal data contains incorrect information, you can request that it be corrected.

8.3 Right to Erasure

You can request deletion of your personal data to the extent permitted by law. Data that must be retained for legal compliance purposes, such as payment records, cannot be deleted.

8.4 Right to Object to Processing

You can object to certain processing of your personal data — in particular, you can opt out of processing for direct marketing purposes.

8.5 Right to Withdraw Consent

You can withdraw your consent to data processing at any time. Please note that if you withdraw consent for data that is required to provide a service, that service can no longer be provided.

To exercise any of the rights listed above, contact us at [email protected] or use the 24/7 Live Chat.

9 Minor Protection

ukyat provides services to players aged 21+ only. ukyat does not intentionally collect personal data from anyone under 21. If a player is found to be under 21, their account will be closed immediately and the relevant data will be deleted.

10 Policy Changes

ukyat may amend and update this Privacy Policy when needed. Any changes will be reflected by updating the "Last revised date" on this page. Players will be notified in advance of any significant changes.

Continuing to use ukyat's services after a policy change has been made will be taken as your acceptance of the updated policy.

11 Contact Us

If you have any questions about this policy or how ukyat handles personal data, you can reach us through the following channels—

• 24/7 Live Chat — Chat with us directly in Burmese
• Email — [email protected]

Please note that we offer support through two official channels only — Live Chat and email. Do not trust any other channels claiming to represent ukyat.